FAQs

Typically, issues are resolved within 24 hours. In rare instances requiring more time, your distributor is available to assist. We offer guidance for your distributor to conduct testing, enabling online diagnosis and resolution for most issues.

VaySunic Microinverters come with a 12-year standard warranty and a 25-year extended warranty.

As a VaySunic partner, explore our training courses and resources to boost your product knowledge and technical skills. Visit our installation document or contact us for further information.

VaySunic microinverters come in two versions: built-in WiFi and built-in Sub-1G. For example,in the model VM800WE-P2, "W" stands for WiFi, while in the model VM800BE-P2, "B" stands for Sub-1G. The WiFi version is suitable for general distance use, while the Sub-1G version is suitable for long-distance use, with a range of up to 400 meters.In addition, SCG(Solar Control Gateway) is used to connect Sub-1G versions, which can connect multiple micro inverters and achieve further distances.


The product will connect to the monitoring platform via Wi-Fi or Sub-1G, and you can view the data on the VaySunic Cloud APP at any time!

Presently, VaySunic microinverters are grid-tied. We're also actively developing off-grid microinverters for future release.